The pickup location was great. U-Haul making me do a multi step verification at time of pickup was super inconvenient and not a clear indication of this being required. I called the number for support that was provided and it was a tow tuck hot line. I would use a competitor next move.
Nick S
Rupples Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Massillon, OH 44646
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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How U-Haul Reviews WorkVery nice location. Customer service was wonderful. Highly recommend this location.
RHONDA VEverything was good.
DAVE JEven though I marked yes it was after hours. Drop off location was easy to find. I would certainly recommend it.
WILLIAM PThey were very friendly and efficient. It was close to home, so was very convenient for me to use them. Recommend!!
patty f