Get an app that works, make check in easier, do not charge a "convenience fee" for checking in when it is not possible to do on your website. Enable the personnel on site to refund erroneous charges. Make the key dropoff obvious not a hide and seek exercise.
Kevin E.
Langes Auto Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maumee, OH 43537
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Having trucks that actually work well. And having the equipment that you picked out on the website there when you pick up the truck.
Kaitlyn S.The only issue was the cab smelled horrible and not sure if the pics were good as we returned it after dark. Also, we parked it in the same place we picked it up .
Amy T.Took 40 minutes to get truck. On hold for 30 minutes. Website app is horrible. People were nice when finally able to speak with someone. Advertise $19.99 but best to advertise $49. Is what it is and got couch moved but will use someone else from now on. Again people were nice - app is crap.
Barbra C.I arrived on time and no one was there. I had called earlier to confirm. But no one answered my call. So I called customer service. And they told me that I had to use the online Share program. What a f***in' waste of time. I spent time answering all their questions and taking pictures of myself, my drivers license. Then I had to provide an emergency contact. Then n alternative contact that was different from my emergency contact! And then after all this, it kicked me out. And I had to start all over. I WILL NEVER USE UHAUL AGAIN!
Richard W.