There was only one representative managing the convenient store and the rentals. It was a lengthy process and it seemed like too much for one person to be handling.MARJORIE K.
Trailer Rental & Towing in Mechanicsburg, PA at Premium Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Mechanicsburg, PA 17055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The site was very convenient for my needs moving out of Messiah University. The site is small but quick in and out. Counter people multi task with Food court but not very busy plus easy to refill gas at the site.Joseph P.
The gas tank wasn't even full, it was on 3/4 of a tank. When I returned the uhaul I was charged another $30 for gas when in fact I put the needle back to where it was. Unacceptable.Peter Y.
No one was there to communicate with.MARTHA A.
I was frustrated that I returned the truck with the exact same amount of fuel (1/8 of a tank) but was told that I needed to return it with 1/4 tank. Since I did the online check in, I didn't have a paper trail to refer to, so perhaps when I checked in the app did indicate 1/4 of a tank even though the low fuel warning came on as soon as I pulled onto the highway. So I put in an additional $13 of gas to satisfy the return process. Not a big deal, but it was a bit frustrating.John S.
Truck was filthy inside and out. Not sure why uhaul staff couldn't have driven it four miles to the terminal we normally use off Wesley Drive, Mechanicsburg rather than having us drive to Lisburn Rd. Further, not sure why we couldn't drop at Teri's in New Wilmington as compared to miles away in New Castle. There was hardly room to park in New Castle.Jerilynn M.
Absolutely the worst check in experience ever! Your online system is AWFULSteve Y.
Stay the coarse these guys were awesome.carl T.
Vehicle had been smoked in and not cleaned. Ash tray was full of ashes. The equipment I reserved was not available (furniture dolly) and I was given a regular dolly that I did not need. It was rusted and in generally awful condition. The clerk treated me like I was a burden and asked me to move aside twice so he could tend to other customers. No walk-around of the truck was done so he had no idea what was or was not present, with regard to liability. I was only going a total of 12 miles but felt the need to purchase extra insurance because this location obviously does not take much responsibility for their vehicles. This was a really bad experience and I will not return to this location.BRIAN D.
Lady at the desk on July 10th in the morning was rudeJORDAN M.
Super easy and convenient!Nathan B.
It was a great value in the really good truck thanks for all your helpRamon I.
Do not park trucks along grass area. From overnight rain, the area to get into the truck cab was along the grass so tracked mud onto the floor area. Not specific to location but mobile check in procedure cumbersome. I had already submitted driver's license info. Doing this in the rain at 6 am along with adding contact info then having you contact a contact person at that early hour without prior notification is not efficient.Steve M.
Never got an email receiptRobert V.
Thete were not the appropriate dollies needed even tho i went on line to order them with truck.also only smallest truck avail and 3 had to make 3 trips!!!!!!! Will not rent from this location again. People were friendly but not what was expectedWilliam H.
It was a food mart...but it did have the car dolly I was looking for. I first went to a uhaul center off RT 22 but they didn't have one.Steven B.
Lower the price, most people that are moving do not have a lot of money.john S.
The online pick up took half an hour to 45 minutes. For whatever reason the check in process was extremely slow even though I did the pre check in thing and my phone said it was connected via LTE. Once that was finally over I spent 15 minutes at the counter waiting for the key as the person did not know what they were doing and had to call for help. I had no issues with the equipment or return process (10-15 min here) but pick up was unacceptablely slow.Milton H.
The gentleman that provided the truck seemed irritated that I was there to pick it upStacie H.
Both improvements necessary.Robert H.
1 person on duty to take care of customers, truck on 1/4 tank of gas when I picked it up. Told the attendant where I wanted to drop off the truck. She was to busy to put it in the system so I received an email after hours to drop the truck somewhere else which I had to call and change. Shouldn't be a uhaul rental if you don't really want to. Never recommend this location to anyone. Drop off lady was 100% kind!!Steven N.
Vehicle I had rented not available. Scheduled for 9:30 pick up. Advised won't be ready till 12:30 because driver was late. Had to delay movers and go to another location to pick up vehicle.Jesse C.
The people who helped us were friendly and efficient. Their equipment (dolly, furniture pads) were not zip-tied (furniture pads weren't even in the vehicle) and because of that we were charged for them (even though nobody verified they had been touched during our drop-off). I'm assuming this location does this to make some extra money and expects people to not notice. If you want an easy experience and are willing to lose $10 to the above issues, go here. If not, go somewhere else.Noah K.
Location is a little tight for space but filling gas and backing into a spot and using express checkout worked well.Michael S.