I picked up the truck on the 17th and returned it back on the 17th at 7 PM Because the tenant there was incompetent to check in the vehicle on Sunday, I was charged an extra day, even though I was given the credit back, just the audacity of the clerk not doing their job they just figured I was it wrong and charged my card What kind of business are you running that you give the associates the right to charge someone’s card when they’re incompetent to do their job
Tammy B
Batteries Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Melbourne, FL 32904
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Good service and friendly staff. However, the truck had mechanical issues during the trip. The check engine light came on and the vehicle lost power, turning what should have been a 2-hour drive into a 4-hour trip. Overall service was good, but the vehicle condition needs improvement.
Pedro CSecond place to drop vehicle when Babcock Location refused it. This one said you should have dropped it at Babcock. Frustrating.
WILLIAM HThere was a broken left side spring cable. I have pics prior to using if needed. Did not hinder our usage.
GREGORY LThe tank of the gas was 3/4 full and I got charged for filling the entire gas up. Also was told I wouldn't be charged that much even returning it the next day and that was a lie.
Catherine H