Customer service was very good, fast and knowledgeable. The cargo area was probably not cleaned by the previous user. Overall good experience
Roland A
Motel 6
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Merritt, BC V1K1B2
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkWhat I wanted was to rent a 12 foot trailer as I had a cargo van rented from the Kamloops location. Because the Motel 6 location does not rent cargo vans your system would not let them rent me a cargo trailer. This meant instead of spending ~ $30 I spent close to $300 for the day and had to park the cargo van for the day.
gordon sWas very good, they were receptive, quick and polite.
Randall VI had i terrible experience. I made a reservation online only to be phoned and told the equipment i needed was unavailable, made reservations for alternate equipment to suit my needs, wich ended up being twice as expensive as i was quoted, i was not warned of the price increase or i wouldve looked into alternatives!!
Andrew BThe miscommunication from calling in and picking up. They fixed it but if I was picking up with phone would have been more messy
Twila V