The staff at the location was very nice, but the U-Haul experience was terrible compared to all previous experiences. U-Haul called and changed my reservation before pickup because the truck I chose was not at the location the website said it was at, the U-Haul system was down for 30 minutes when I tried to pick up the truck (not the pickup location's fault) which caused me to be late for my freight elevator at the new apartment, the pickup location was a neighborhood convenience store with a live bird on the counter much further from my initial ocation that the location I selected before U-Haul changed it, the U-Haul rep I called said I had to make a new reservation and gave me instructions that could not be followed (clicking buttons on the website that did not exist) but the system came back online while we were on the phone, and the truck was in terrible condition with broken bumpers. Wild.
William P
La Esquina Cubana
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miami, FL 33126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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super nice
Marcel FYour app is the worst ! Not easy to navigate I was at the location for almost 1 hour trying to access my rental , you should try to make it more user friendly it sucks !!! Worst experience I have ever had!!!
Arturo DOwner was extremely helpful! Even after his business hours.
CARLOS KGracias
Julio V