The truck was dirty inside the cab. Looked like someone had a soda spray all over inside on the seats, dash, floor, steering wheel, inside door panels, handles and windows. . If we didn’t have some cleaning spray and paper towels we would have had to stop for some. It took us almost an hour to clean it up.
Jeannette W
Ganesh Indian Cuisine Midvale Inc
(U-Haul Neighborhood Dealer)
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- 3.0 Average Customer Rating
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How U-Haul Reviews WorkI was hoping to checkin with a human but the owners of the Indian Food establishment told me that I needed to check in on the U-Haul app which took me 45 minuted to figure out and get my truck. I was super frustrated and will never pick up from a third party location. I also asked them to change my drop off location and they were not able to help me. It was the worst U-Haul experience
Kelsey HThe location being tied to an Indian restaurant made for an interesting experience. I stopped by the grocery store attached to the building while waiting for my keys to be ready. I personally didn’t mind, but the app gave me more issues than anything. I showed up early but couldn’t get checked in till 15 min past my reservation. Minor inconvenience but overall good experience.
Charles VInefficient check out. Poor customer service.
Loralie HIt was confusing to know where to go to pick up the u-haul. There's the restaurant on one side and the grocery store on the other and it was the restaurant we needed to enter to rent the U-Haul.
Anjanette S