I rented a U-Haul on Friday and returned it the same day, but I was charged for 3 days because the location was closed over the weekend and didn’t check the truck in until Monday. No one informed me that I needed to call to confirm my return, so I assumed dropping it off on time was enough. It’s unfair to be charged extra days just because the location wasn’t open. I recommend that U-Haul make this policy clearer to customers or adjust charges for weekend returns accordingly.
MOHAMMED T
Pure Auto Sales And Finance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midvale, UT 84047
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The individual working there was great, and the return process was both quick and easy. I am not experienced at backing a trailer, so he volunteered to back the trailer for me, which he did masterfully, and he then unhooked the trailer from my truck. Great service.
robert cIt was clean. But it did not have the cord for the break lights. Luckily we were asked and took one off another one
Brittany GScary, dirt field and not at all inviting
William BSignage indicating they are a U-Haul franchise.
KELVYN C