When we got there to pick up the trailer the cashier informed us that she hadn't been trained on UHaul. After looking at the computer, and also working with other customers for the c-Store about 30 minutes she told us to "just take it". I would rather go to a uhaul authorized dealer that knows how to operate the system and can assist in hooking up the trailer. My wife shouldn't be out there helping me lift the trailer to the truck hitch. I use Uhaul a lot and will continue to do so, but I will not go to that location again. It was a very frustrating start to a long moving weekend.
Trailer Rental & Towing in Midway, UT at Ridleys Family Markets
Moving to or from Midway, UT? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Midway, UT 84049 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Midway, UT
Cargo trailers in Midway, UT are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Ridleys Family Markets!
Utility trailers are perfect for towing large or oversize cargo in Midway, UT 84049. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Ridleys Family Markets provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Midway, UT and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Midway, UT online today!
Trailer and Towing Supplies
They did not check connection for hitch or electrical. Pointed toward which trailer to take and walked away.
Again the employees are all very pleasant the drop off was in the gas station the facility was clean and well-maintained.
The woman who helped me with the rental was very nice and knowledgeable about the rental process. I had no issues picking up the trailer.
Easy to find. Location clean.
The rental pickup took over an hour and was very frustrating. The pickup was at a gas station and there was only one cashier who was expected to complete the paperwork for the rental and go through the rental checkout process at the same time as he managed the cash register. So I had to wait anytime a customer came to make a purchase and there were many customers. Also, there was a problem with the computer checkout. I had to give the cashier my information three times (while being interrupted by customers) even though I had already put it in for the reservation. This was a very poor process.
The location is also a gas station and convenience store. So it was busy at 7:30 am. But the lady who helped us was efficient and did a very good job.
It would have been nice to have the trailer cleaned before we pick it up. We had to clean it before we loaded.
Clean out the cab of the truck a bit more. It wasn't;t a big deal but it was kind of messy. Overall the service was great and the people behind the counter were very warm, friendly and professional.
It took almost an hour with a lot of paperwork even after I had done e press check in prior. The clerk was rude and very confusing. Finally she got her manager to help.
educate people in how to set up trailer connection,
Wasted time,spent 3 hours there to get a rental, never received a contract or a receipt. Then they reported the truck late , when I returned the truck that night. No Dropbox to return key, and they didn't have record of a transaction.
Faster internet connection for faster trailer check out. Kyle and all the folks were more than gracious.
More signage depicting it is a U-haul location. Very hard to find as there was no signage at all. All the equipment was hidden behind the gas station. Personnel need more training on the equipment. They had to call a person from the market across the street to hookup the trailer. It was only the second time he had done so. He was not sure on how the three chains hooked up. In fact he did not hook up the braking chain as he did not think it was needed. I hooked it myself. The crew here needs a lot of training.
Thanks for your service!
Manager helped me rent trailer online while at the location. Very kind and helpful. Plan to rent again.
No one there who knew how to do U haul at the pick up time or for an hr after. had to use phone to field agent ( who was helpful and polite)
Check out process worked well. However, upon return, the location needs staff available who can check in rentals when they are returned. The staff who was available was the only one at a retail site. Because of this she was unable t to process the return, did not check the vehicle to assess if any damage is present, check for other equipment returned with the truck or even log the return in the system. This level of customer service generated a number of follow up emails and phone calls and is unacceptable.
Great to have this in a small town
Get the girl running the store/uhaul some help it would make the wait shorter.
Checking back in was difficult because my rental was difficult to find in the system. Took about 45 minutes to check in.
Waited for an hour while they were trying to fix their printer, then when I finally got the truck, it was missing the moving blankets I had ordered.
Submitted pre-checkin info but it still took 30 min to do paperwork for pickup. Appears to have a broken wire in connector so left turn signal trailer light did not work.
The truck was perfect for my move and the woman who signed us up was gracious and well informed.