It was my first time renting a truck. A 14 year old checked me out and didn’t confirm our email or phone number correctly. We got no information about all the extra charges. I asked how it was charged and he told me by milage and pay for gas. We had issues with our move so when we returned it everything was over $500 plus! I asked what number and email they sent the contract to and they were both wrong. Very upset that there was a language barrier and a 14 yr old conducting business as he was nice but not old enough to get the important information done correctly. The manager and other guy they put on the phone to speak about that were very rude condescending passive aggressive and broad brushed the entire situation claiming I “should” know how rentals work. Very disrespectful and I will never rent from there again. Definitely do not recommend the service. The truck and materials were very dirty. They don’t clean in between customers either. Bad business and they do not have good customer service at all
javan t
Mccarthy Park Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milwaukee, WI 53219
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All good
Mike BMake the picture taking process easier, we had problems uploading the pictures
brian mThe van was filthy and smelled like smoke. The windshield was so dirty. Debris in the van bed. However, the agents at this location were excellent.
Thomas KBest experience I have had. They were quick and efficient, and it was a flawless experience.
Marijo M