I went to pickup my truck and the clerk had no record of my reservation. We eventually determined that my reservation was canceled 2 weeks earlier and they didn't have any trucks available. 2 hours before we got a truck elsewhere. Just a horrible experience.
THOMAS K
Mississauga Box Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mississauga, ON L5C1T8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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nothing eveything was awesome and easy!
Chelsea MEverything is smoothly _fast & convenient. However, the only issue was that the payment details were not entirely clear on the printed invoice. For example, I estimated my trip would be about 40km but I ended up driving 15km more. the extra distance should have cost about $18 with HST, but due to the way it's estimated, I ended up paying over $54. Tip: before renting, double-check your actual driving distance to avoid surprise charges (I understand that reminding me when I rent a car is not part of their responsibilities ) Lesson learned _ Grateful for the experience!
dung nFriendly staff
Micheal SI returned the truck at 9:30PM and put the key in the drop box outside of the store as instructed. Next day the invoice charged me for a lost key with a $100 fee. I called the store and they gave me a number to call to rectify the invoice. Called customer service and waited half hour and gave up. Called again in the afternoon and they said that it would take 3-5 business days to rectify. Not happy with this process. Shouldn't take this long to fix this problem.
EMMANUELD O