First time renting using mobile. Great experience . Recommend to everyone. Thanks
AZIZ G
Mississauga Box Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mississauga, ON L5C1T8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The pick up location was easy to find and the attendant gave us the keys and sent us on our way. We found the truck and documented all the needed pictures and information. Drop off was difficult. It was in a location that was not easy to identify. We dropped off the truck without any assistance however was charged a fee for “after hours” drop off. The check in time noted on my bill was after the 24 hr pick up time. This was incorrect. I do not know if this impacted my bill. We did not get gas and fully expected to be charged for gas. However, there is hst on gas and I was charged taxes again at the bottom of my bill. My suggestions: drop off and pick up locations should be clearly marked. The invoice needs to be more specific and reader friendly. It is almost impossible to contact UHaul. To get clarification on billing etc.
Christine MDispute Reference #5772820 The truck was dropped off within 8 hours of being picked up and yet we were charged an extra $80 or so for an extra day as well as another $16 charge for insurance (which was a result of the error by the other office). So now we were charged $16 twice. When we tried to deal with the issue, the customer service agent could only "elevate" the issue and send our pictures of mileage and the date of return to the drop off location for a follow up instead of resolving it herself. Now we have to take more time to explain and resolve the situation again with someone else. Still no satisfaction as of yet.
Laura Mclean van
RAJENDRA GTerrible experience. Truck wasn't ready for mobile pickup, dolly wasn't provided, truck was boxed in when i got it. Booked my Truck for 8am and didn't leave the parking lot till 945am. Complete joke.
Ryan M