too hard to find. when we arrived, there was a sign to call a number when returning equipment. we called that number and were told that someone would be right out to help us. after waiting 25 minutes, someone finally showed up. then, our equipment was not recorded as returned, so we received phone calls and emails stating that we had not returned our equipment. we like UHaul and will use you again, but hope not to have to return the equipment to this location. thank you.
William V
Andrews Freight Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monroe, NC 28112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Gate needed to be open slightly larger for easier access. Due to upcoming surgery, I needed to drop it off earlier than scheduled and after hours as I was listed as the only driver. Called the listed phone number and was warmly greeted by a CSR. Followed instructions and made a successful drop off.
MITCH WHow do you improve on excellent?
MARK TLocation was confusing. No one was there (I didn’t expect anyone because the hours were listed on the website but I did expect better instructions for self guided drop off.)
Shiirkira CAfter hours drop off
INGA E