They need more than one person working if they are going to sell furniture AND rent Uhauls. Disconnected the trailer myself and was told I was forgotten about 15 minutes later.
LESTER W
Discount Furniture & Mattress
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monroe, NC 28110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The ladies were unsure on how to find my reservation. Maybe they were to engaged in eating at the front desk.
RANDALL WUnderstand the pricing rate increases and explain to the customer.
EUGENE BOur move-in yesterday was smooth thanks to the amazing service we received at U-Haul! Ruth was an absolute gem — friendly, efficient, and made sure everything was in order for our pickup. She went above and beyond to make the experience stress-free, and her warm personality made a big difference on a busy moving day. We also had to swing back to pick up an extra dolly, and another gentleman there (wish I got his name!) was just as helpful and kind. Both of them made us feel cared for, not just like another customer. Thank you to Ruth and the team for your outstanding support — y’all really helped make our move easier! Highly recommend this location! 👏🏾💪🏾📦
ENASHA B12 hours before I arrived to pick up my truck in VA, I received a call that I I’d need to drive 20 miles further to pick up the truck I scheduled. When I picked it up, the return destination changed twice while I was in the U-haul office on my mobile app. Both drop-off locations were more than 35 miles from my destination. The Lynchburg representative told me I could drop off the truck at the U-Haul store 3 miles from my destination. So I used the mobile app to check in the truck there. The first thing the mobile app checked was my location. Then, it stepped me through a normal checkin process of 25’ truck and told me to drop keys in dropoff box. I went inside to let them know I had changed my dropoff location from the one 35 or more miles away. They were hesitant to say it’s ok, but ultimately the representative said he would work out the details and thanked me for using U-Haul (2-26’ and 1-15’ trucks in 10 days and returning them safely). I really did appreciate him going the extra mile for me and listening to my circumstances. He made the right decision thank you.
RICHARD T