They do not come out and assist in anyway. The actual rep was not even inside the gas station attendant called her on the phone to complete my pickup. No one explained any of the insurance options with me and there was no information out in the open. Their trailers are not like normal trailer. I had never hooked one up and did it the best I could. The guy walked out visually looked at it, took a picture with an iPad and said I was good to go! I got a mile and a half down the road, hit a bump in the road, the trailer came unhitched and crashed into the tailgate of the truck leaving a hole.
Cissy R
Montevallo Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montevallo, AL 35115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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HAD TO WAIT ABOUT 45 MINUTES BEFORE WE COULD GET THE TRAILER
BUDDY WCan’t think of anything
Kelvin WEnforces the latter’s incorrect mileage log while knowing it’s incorrect and in the face of evidence that disproves their untrustworthy system and incorrect records of mileage
AUSTIN SMileage and gas were both incorrect on the document and the clerk refused to change it. She never came out to look at the truck. Truck was filthy and we had to clean it. The experience was the worst!
Dusty W