Very messy place and the broken English was hard to understand. The complain i had was ignored as the teller and manager on the phone talked back and forth in another language. I paid the extra and again felt that it was a Just tough for you attitude towards meRichard P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Montevallo, AL 35115
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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I returned three different trucks to this location over the span of about 5 days. All three times there was an issue with returning the trucks. Yet, the trucks were returned cleaned out, gas filled properly and turned in early every time. Each time checking in took at least 20 - 30 minutes. Really, how long does it take to take a picture of an odometer and compare the gas gauge? In fact, I took the picture two of the times, which caused It to take LONGER. What? I tried to cancel and rebook the third rental, but there wasn't any availability at other companies at such late notice. Bottom line, I will likely never rent from UHaul again due to this terrible return experience EVERY time.Clement L.
lower the prices was not worth what I paid for it for two hoursRoger U.
Neal was extremely helpful and professional. He went above and beyond to help me. He waited for me to arrive at the location.RIcky P.
Still pissed about the whole contractBeverly C.