Equipment was not available that I requested but was charged the same price for a smaller truck . Very disappointing customer service. Had to make 2 trips instead of a one way trip ! Doubtful I will use U-Haul again . Do not recommend.
Jackie F
JB Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monticello, GA 31064
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
You need to look into the automated system that flags vehicle for inspection prior to rental. This system caused me a nightmare.
Richard BThe U-Haul was filthy. The passenger door would not open from the outside. The location did not complete a walk through with me. I was never sent a text that customer service swears was sent to me. I am a very organized and thorough person. I follow directions to the letter! I will never use U-haul again! This was way too expensive and customer care treated me very rudely.
Cheryl JWhere I took my U-Haul back to this location in Monticello. They were very rude when I got somebody’s attention and then they took additional money off my debit card without calling and letting me know anything would not use this location again.
lisa cService at this location was very nice clean location the U- haul unit was clean inside and out, would recommend get the maintenance done better/ regularly. Did experience some issues with the U- haul itself! And did not have hand trucks or tie down straps for moving.
Josh J