First I waited about 45 min to get a key and then I was given no instructions just walk in the back and find the truck that matches the key basically I get to tie truck and it was opens a little I closed the truck and as I got in I head noises in the back I thought it was a raccoon or so thing I opened it up and a man was in there and he ran away leaving a crack like a cup if piss and some food and a bent spoon I don’t even know why someone was in there bending spoons but whatever I told the guy in the building what happend and I have to wait about her 45 min or so for them to clean the truck out all while he laughed about the situation and told me I should have locked him in and drove to the police I said you should be renting trucks in a safe manner I could have took this stranger to my home and exposed the safety of my children and they would have seen drugs this is ridiculous
Kimberly Z
Express Mobil Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monticello, NY 12701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Will be using this location more.
Angelica mThe location should’ve to the least been there with the customer upon hooking it up to the hitch and not tell the customer “hook it up and come up front so that I can take a picture”
PINCHUS GRead the fine lines, they will not reimburse you if you put more gas than you’re supposed to and they’re too expensive per mile.
lisa aFirst i got there and had to wait a half hour while the computer was slow. The truck had only 1/4 tank. It wasnt very clean. After my job, me and my employee swept the truck. They charged me a cleaning fee which is robbery. It was already not cleaned and then we cleaned and and get charged.
Andrew H