This was i think the worse custumer experience i ever had. You really should not let this owner rent your truck because your company image is rolling in the dirt with him. Honestly i hate my experience and probably wont rent again with you ever. The owner could not even serve us in french which is illegal in québec first of all.. And then the truck was park hard to took off. he did not gave us explaination before we leave with the truck, just verify credit card and permit and give the key.. wow What a good service. Then i had to took a bunch of picture of the truck with my phone as if i have only that to do. I was in a hurry to do my moving before the recycle center close at 18h. I had difficulty with you form. its say i took too much picture but i took only the one that was asked. I went inside to ask help with the owner he didnt know what i was talking about, he did not know i had to take picture. i waste 30 minute before i could leave the parking because of this nightmare of photoshoot. plus at the end it doesnt work. I did my moving and i was too short in time to go at the recycle center thanks to your forms that doesnt work and the non- help i received by the owner of the rental place.. When i bring back the truck it took him 25 minute to close the bill and tell us how much it would cost us. i pass other client at his depanneur to buy stuff while we were waiting for the bill.. Very irrespectfull. I ask for a full refund of the location, the 75$ as a compensation and its the least you can do. The best you should do is close this rental location. its a mess and you ruin your company image..
FRANCOIS D
Depanneur Italien
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Montreal, QC H1C1R2
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S’assurer qu’il y ait les couvertures de protection ainsi que le diable de fourni (j’avais fait la demande, mais ils en avaient pas). Sinon, le camion est propre, bien gazé et les gens de la place sont là pour t’aider et c’est vraiment clair comment la procédure fonctionne.
OLIVIER RTout est correct sauf il manque du liquide lave-glace
HAOUES AAmazing service
ANDRE VJ'ai loué un camion chez uhoul rivière des Prairies le monsieur n'est pas honnête, il a prix presque 150$ en cautionnement et il m'a dit que je rembourserait la différence alors qu'il ne l'a jamais fait et quand je l'appel su téléphone il prétend qu'il ne parle pas français alors que toute la convention était en français lors de la location.
MOULOUD B