My experience with U-Haul was unsatisfactory. I reserved a 10-foot truck but was informed the day before pickup that only a 15-foot truck was available. Upon arrival at the new location, I was unable to complete the process via the U-Haul app as advised. Fortunately, the owner assisted me, but I later discovered the contract required returning the truck to the pickup location, contrary to my expectations. The communication between the app and the scheduling department was inadequate.
ANDREW S
Fairview Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montrose, IL 62445
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Make sure the gas is what it says it is....
TIMOTHY TThe only reason I didn't give it 5 stars is because the place looks a little run down. But the trailer was great and service was great.
KIETH TSpeak English
DAVE JThe location is hard to find. GPS takes you to a neighbor. If you're local it's not hard to figure it out but it's still a little frustrating.
Kristina W