Not so much a complaint against the location, but more of U-Haul themselves. When somebody reserves a 10 foot U-Haul well ahead of the date for pick up at a location close then you would think it would be available and not have to drive 35 minutes out of your way. Do better U-Haul.
Michael R
Ace Hardware Home & Garden Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morgantown, WV 26505
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Pick up and drop off locations were both great. Personnel were friendly and professional.
Darrin GCourteous and efficient. Answered all my questions respectfully and made the process of renting a truck less successful. I highly recommend using this location for U-Haul rentals. The store owner provides amazing customer service.
Sharon PThe owner of the store did a great job helping me get hooked up and on my way: However I did not have the 4 point trailer light adaptor and they did not have any on site. I had to run to multiple places to find one which made my trip a lot longer. I think it should be listed on website what adaptor is needed for the lights, and uhaul locations should have adaptors.
Austin WI’m so pleased by the service from Paul and his commitment to work and kind tone is every customer wants. He helped me booking and return. Everything is done in a friendly manner. Thank you so much,Paul.
Sunilkanth B