App was buggy, took too long, truck bed was very dirty, leftover trash from before. Ordered a dolly but never received it. Overall experience was not pleasant. Haven’t received refund for anything
Homero G
Scottys Auto Repair LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moses Lake, WA 98837
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Customer Reviews
- 4.5 Average Customer Rating
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Abolutely horrendous customer service at Scotty's auto repair in Moses Lake. No mention of a deposit at all during my transaction. Also, they didn't put the money on hold, it was just taken from my account. It has been 5 days since i used the uhaul and I still haven't recieved my "DePoSiT" back. I have gotten uhauls before and every where else in Moses Lake knows how to ring up your deposit correctly. I advise completely avoiding Scotty's for Uhaul especially when the customer deflection kicks in autonomously with these senior retail guys... almost immediately I was told "you will have to call uhaul, it doesnt look like they sold you everything right". What company doesn't right there own wrongs? I know uhaul does but Scotty's must of not got the memo.
QUINN CVery helpful office guys. I actually had a reservation in the uhaul. They were able to set me up w/o delay
Kurt SOffer pickup trucks to your inventory
JAY SLower the price
Richard D