3 stars only because someone eventually did show up in person but what's up with having a remote person try to help people and forcing people to use your dumb app? I have never been so frustrated when checking out a truck. I would not have chosen this location ever if I had known there wasn't someone there. Who wants this? Who asked for this? It is a dumb business idea that needs to go away. Your dumb app was no help either because when I returned my truck it led me to drop off the keys before taking all the stupid pictures of the odometer. And isn't that Uhaul's job to check their truck instead of making me stay even longer to get the info for you? I was told by the lady on the screen that if i didn't check out on the app I would be charged like $20 just for that. Well I tried my best and it didn't work and idk if I got charged a fee but I better not have. Probably won't use Uhaul again and will definitely tell people not to use this location.
ROBERT M
Midgard Self Storage Murfreesboro Cason Lane
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One-Way and In-Town® Rentals in Murfreesboro, TN 37128
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Customer Reviews
- 3.5 Average Customer Rating
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Easy for self pick up. I would definitely use them again!
Robert WBrakes. Would not take a road trip in it! Office and staff 5 star.
HENRY GThe a/c in the truck doesn’t work, it was blowing hot air out even set it at the lowest temperature.
Zhenni ZIt was so crowded. There were too many uhauls sitting there that it was hard for new uhauls to park and/or people to go in/out of their storage locker. It was very clustered. I'd rather go somewhere else with more space.
Benjamin O