Key was not where it was supposed to be. Had to call for the other box code. Too small of area to have to take pictures of the trucks. Busy traffic area to have to back out of comfortably. Also the app kept glitching and I was unable to upload all of the requested photos.
Nicole B
Campbells Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Muskegon, MI 49442
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Sunday return - drop off location was closed. Online connectivity was sketchy at that location. UHAUL website was buggy and difficult to navigate. It kept wanting me to download the UHAUL app, as if I could download it even if I wanted their app on my phone...Took twice as long to take pictures and upload to check the truck back in as it would have had I waited another day to have personnel do it. Had I not been able to accomplish the online checkin, would have cost me another $20 in "convenience fees". Ubiquitous 5G networks are not the norm everywhere, and the UHAUL website needs attention to make it easier to recover from loss of connectivity without starting over.
GLENN CI have nothing bad to say I think you guys have superb service. It was wonderful.😊
ADAM EThe staff we're very helpful with the whole process.
BRIAN GEverything was just a few things left on floor from last person.
SHARON M