Returned unit with half tank when we were given just above 1/4 tank, not reimbursed for the extra fuel. The unit had no radio that usable, the Air Conditioning (was none), steering felt loose (possible idler arm) the truck felt very unsafe and was glad I was able to return it. Will never be back, as the staff was very source, one employee. It was not overly busy but my hours are very important to me as well. You should allow the customer to charge you for wasting our time, with very lax rules. Definitely be searching elsewhere for our next adventure.
Randy F
Dulux Paints
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Napanee, ON K7R3T1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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first rental experience and no surprises
ROBERT HJulia was excellent. We were going to be a few minutes late to her location and graciously waited for us as traffic and weather was slow on the 401 Thank you again Julia for your patience and presence.
NATHANIEL MNothing
Bob MNapanee location was perfect for my means. Will use again.
DONALD K