Trailer Rental & Towing in Naugatuck, CT at U-Haul Moving & Storage of Naugatuck

766 reviews

799 New Haven Rd   Naugatuck, CT 06770

(203) 490-4111

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm

Services at this Location:

Contact Us

(203) 490-4111

799 New Haven Rd
Naugatuck, CT 06770

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 7 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Naugatuck, CT 06770

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

766 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Keep doing what you do best I was satisfied with the service and I was very happy with the friendliness of the staff. I've been using U-haul for a long time and I've never been disappointed Thank you

TOMASITA C. 
Rating:
2.0

Don't charge people triple after they already paid

STEFANY D. 
Rating:
3.0

When I returned the van I waited like the sign in the parking lot said for someone to come out and attend to me. After about 8 minutes of no one coming out I had to go in an wait in line for another 15 minutes. If customers keep coming in while someone waits outside they will never get to the person outside, the person waiting inside the vehicle just gets forgotten about and people who come into the store have priority. Seems like a bad system

BRETT M. 
Rating:
3.0

The associate should not be on personal phone calls while helping you.. the man on training wasn't able to help, not sure what your training process is , but they should at least be someone.

Luisa C. 
Rating:
4.0

checkout was subpar

Charles R. 
Rating:
5.0

Clean inside the truck before renting

KENROY B. 
Rating:
5.0

make new customers aware of the policy that the buildding needs to be cleared at 650pm until 710pm for the alarm, it caused a delay and some confusion when moving in and had movers scheduled for a certain time

Michelle B. 
Rating:
5.0

You should always have at a minimum two employees at all times. When I arrived, there was only one young lady working alone. I waited about 15-20 mins for my turn. She was focusing on assisting to the best of her abilities. She was unable to do a walk through to make sure the trucks / trailers were being given to the customer in the same condition as stipulated on the agreements. I had to attach the trailer myself (first time ever). It could be a safety for many customers. But overall, this is not a complaint and I truly love your facility and how conveniently located it is! Plus it was nice and clean which is always a plus!

RE M. 
Rating:
3.0

Expensive

Richard S. 
Rating:
5.0

Very friendly service.

Andrew H. 
Rating:
5.0

We will now be using this location for all our UHaul needs, and might even conside switching to their self-storage facility.

Elizabeth E. 
Rating:
2.0

The truck had an overheating issue so instead of 24 hours I had to return it early. To make matters worse I had to drive down the street in said truck because they said it was lower on gas than when I dropped it off. So I drove down the street for over $7

Donald W. 
Rating:
5.0

A+++ Service. Thank You

Daryl J. 
Rating:
5.0

have truck warmed and windows defrosted when reserved

Charles R. 
Rating:
4.0

I was a little frustrated that I had to drive 40 minutes away for the only available trailer to rent. I was even more frustrated when I accidentally left 3 of the 15 U-Store rented storage boxes I rented at home and was not able to return them to another location. I would have had to drive 40 minutes home, then 40 minutes back to the location and miss my return time window. So instead I bought them out-right for $25 each at $75. This was very frustrating for me and if possible would appreciate some sort of credit if possible. Otherwise, everything was easy and more streamlined than in the past but still can use some improvements.

Carlin G. 
Rating:
4.0

Problems with vehicle not with location or personnel.

Valerie J. 
Rating:
5.0

friendly service

charles R. 
Rating:
1.0

My reservation was changed several times. I reserved a 15' truck to go one way and eventually was changed to a 10'. I even received an email and call from a service rep “guaranteeing” my reservation. My drop off location was changed 3 times even on the day of my move! I will not use Uhaul again.

Ron B. 
Rating:
5.0

I haven't rented a UHaul truck since the 1990s. Naugatuck location was amazing, the personnel was friendly and very helpful. I would recommend anyone to rent from here. I will be back for my next move of my adult child soon I hope. LOL

Kimberly D. 
Rating:
5.0

I had great customer service! Staff was really nice and helpful. This was my first time renting a van. And the lady who helped me was great! 10/10 service

Tyler P. 
Rating:
3.0

The car carrier was missing equipment. Drove 50 miles to discover no straps. Its my fault for not double checking but i was assured everything was ready to go

Christopher K. 
Rating:
4.0

Offer after hour drop office. The Naugatuck location does not offer after hour drop off

Janet H. 
Rating:
5.0

Large, open, neat & clean, fast!

Robert F. 
Rating:
5.0

My rental was clean, but it had a bad smell of cigarettes definitely needs so sort of air fresheners!

Waldemar R. 
Rating:
5.0

Make sure the information is correct when going over the ordering process of the truck. I originally ordered online and had the truck for almost 3 days with almost 450miles. However, when dropping truck off at the location in Tilton the employee told me the mileage was for only 350 miles which was not the correct information. Luckily the employee in Tilton waived that fee and made it correct to the original online order.

Joseph K. 
No reviews have been submitted for this location.

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