Electricity was out when I returned the truck on afternoon of 7/7; and I received a call from the site the afternoon of 7/8 asking about a potential return of the equipment. Very professional and was able to explain the situation from the previous day and who I had given the keys to.
Craig P
Hellospace+ FM 1044
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Braunfels, TX 78130
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Alisha was super helpful - going above and beyond - to make it an exceptional experience. Truck was great, location was easy in and our, uhaul a app did it's job
VINCENT HFacility has NO room for the trucks. If you drive up with a truck, especially the large one that we had, there's no place to put it, so we just left it parked in the way of other trucks. I even had to back my own vehicle down the drive in order to get out to the road. It's a VERY bad setup for keeping U-Haul trucks.
Cindy DGreat customer service, great equipment
JAMES GWe had trouble with the app. Why is U-Haul calling my emergency contact for a reference? My daughter did not recognize the number. Had I known it was a for a reference, I could have told her. I couldn’t get approval on your freaking app to pick up the rental. After much time and dealing with your company, I got the truck. Late for the people we hired to load it. Very aggravating and won’t rent from U-Haul again
Kelly N