Trailer Rental & Towing in New Market, VA at Pleasant View Automotive
(U-Haul Neighborhood Dealer)

399 reviews

9831 S Congress St   New Market, VA 22844

(540) 740-2837

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(540) 740-2837

9831 S Congress St
New Market, VA 22844

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in New Market, VA 22844

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

399 reviews

Let us know what you think.
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Write a review
Rating:
4.0

Trailer door was a bit rough. Customer service was great!

Kyle R. 
Rating:
5.0

Everything worked out with this Uhaul and service given. Would use location again if we need Uhaul services.

stweven T. 
Rating:
4.0

I had issues with my reservation, I reserved for 3 days and was told that I would get 1 day free along with an extra 100 miles free because my reservation was messed up. I ended up with only 24 hour order upon dispatch and it caused me to almost have to pay 250 dollars more upon return because I kept for the days of reservation. The return place fixed this so I did not have issues. The dispatch place needs to improve on attention to detail and confirm with customer before everything is dispatched. The bad communication almost cost me hundreds of dollars. Overall service was great, customer service great, treated customer with respect,, clean environment, just 1 thing that needs improved on and that is communication with customer to make sure everything is correct in system before dispatching vehicle and they can't fix afterwards.

Donald W. 
Rating:
5.0

Lee provided great customer service and reviewed important facts about the vehicle. Excellent Job!!

Donald C. 
Rating:
5.0

I want to pick the you haul up earlier in that morning but I was told on a computer that I couldn't get it until 130. The place I got the you haul opened up at 9 and closed at noon

Debby B. 
Rating:
5.0

Excellent service Goes above and beyond

Andrew H. 
Rating:
5.0

Mr. Thompson was unbelievable. I had never pulled a uhaul and he made my experience easy and gave me great advice. I arrived safely Couldn't have been any better. I've already recommended him to 2 family members.

Shea R. 
Rating:
5.0

Personally as a woman i wish for the long hauls trucks were more comfortable but really it was a good trip. Thank you!!

kennella R. 
Rating:
5.0

Great location!

Eric S. 
Rating:
5.0

N/A

Jeremy H. 
Rating:
5.0

I would absolutely reccomend this location!

STACEYMARIE S. 
Rating:
5.0

No improvements needed. Excellent Service. ??????????

vickie H. 
Rating:
2.0

The check-in process took way too long. The gentleman was very nice but slow and had to re-enter my information several times. Not to mention I was sent to a location to pick-up my u-haul that was no longer in business and then send 20 miles out of my way to go to another facility. Poor customer service and I was very annoyed. All staff were pleasant and tried to be helpful but this delayed my packing my daughter up from college by about an hour.

Tom S. 
Rating:
5.0

Very friendly and helpful!

Brian B. 
Rating:
5.0

Very nice people and very easy to work with very pleased

steven C. 
Rating:
2.0

Truck was dirty inside and out. There was also a 170k mile error in the pickup mileage. Spent a long time on the phone with customer service due to picking the truck up on a day that the business was closed. It seems that my uhual experience, not just at this location leaves more to be desired.

Michael M. 
Rating:
5.0

Great person to work with.

steven C. 
Rating:
4.0

No issue with the location. They even took the time to call a couple of days ahead and tell me what to expect and where to find the key etc. The 24/7 process was AWFUL - extremely time consuming and cumbersome. The link was not available on my dashboard so I ended up having to call. Waited at least 15 minutes before the correct department even answered. Ended up needing two phones to complete the process.

joanne B. 
Rating:
5.0

The gentleman was very efficient, knowledgeable, and great to work with. Everything went smoothly and will use this location again as needed

David C. 
Rating:
5.0

nothing at all everything was excellent

Ronald R. 
Rating:
1.0

We picked a nine o'clock pickup to get an early start of the day. We had to wait till 10:15 for the employee to get things checked. He didn't explain to us what he was doing or why it took so long.

Pieter T. 
Rating:
5.0

9

Jerry W. 
Rating:
5.0

Lee @ New Market, Va. UHAUL was thorough, efficient and direct. We appreciate doing continuing business with him.

Keli M. 
Rating:
5.0

When a customer makes a reservation please see to that the requested equipment is available or tell the customer that the equipment will not be available. It is a shocking surprise on the morning of the move to find that nothing is available.

David C. 
Rating:
3.0

This crazy man threatened me. I will sue him and his manager. The truck was returned to its lication by 6pm I needed an extra day. I returned it clean. This truck needs a time up. Other than that it was pretty good.

trina W. 
No reviews have been submitted for this location.

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