I was shocked that during covid you would not clean the truck before allowing a customer to get in it. you changed my location and sent me 30 miles away I had 2 workers that we waiting 1.5 hours and when I called the U-Haul operator she was like too bad, read the fine print. I had to stop and get gas because it only had a 1/4 of a tank in it. When I got out I could see the last persons contract and used tissues under the seat. The women from U-Haul said you can bring it back and we will swap it, but I had already been exposed to what ever was in the truck. I work at a hospital and a school, we have so many protocols in place that make it really hard to operate, but we know we have to do it to protect the people that use our facility. I deal with the health department on a weekly basis and I am going to mention my experience to them next week. I can't believe the complete disregard you have shown for human life, leaving used tissues from the last customer, who clearly touched everything after they blew there nose. Unfortunately because of the delay you caused by sending me so far away I have to rent again from Middletown on Wednesday. When I dropped it off the young man was very nice and was apologetic because he saw the old contract and tissues under the seat and deducted the 60 miles extra I had to travel. I just hope the two boys or myself don't get sick as a result of you being so inconsiderate. During covid you have a responsibility to the public to make sure you clean your rental equipment, I don't think it get worse than leaving used tissues in a rental vehicle. I will have the health department contact you to find out if the people before me had any covid issues so they can conduct a contract tracing.
Trailer Rental & Towing in New Windsor, NY at U-Haul Moving & Storage of New Windsor
Moving to or from New Windsor, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in New Windsor, NY 12553 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in New Windsor, NY
Cargo trailers in New Windsor, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of New Windsor!
Utility trailers are perfect for towing large or oversize cargo in New Windsor, NY 12553. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of New Windsor provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in New Windsor, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in New Windsor, NY online today!
Trailer and Towing Supplies
I was completely satisfied with the service. I will definitely let people know that this location is the best place in New Windsor, New York for a van or truck.
Excellent service from beginning to end. Clean and professional. Easy rental service
The men working the day of Sunday the first of November where very helpful. I will absolutely be working with them in the future. Great experience overall with pickup and dropping off.
By not double charging
More help to answer phones
Excellent experience, highly recommend this store great staff!
Make a discount available to veterans and active duty military
None! The manager is wonderful!!!
Another great experience
I reserved for a different location. I didn't realize the website changed my pick up location. I went to the original requested location and then had to go to the new location to pick it up. The trailer had a bend where the straps mount, making it difficult to strap my car down. Was hard to get out of the parking lot because of traffic. Hence, why I didn't want to use this location.
Would have preferred a closer pickup location (Pearl River), but understand that with the pandemic you're doing what you can.
Find a closer location !!!
Excellent customer service at this location.
Process was quick and professional
Very well equipped location....very easy check out.
Get friendlier employees, I should not have to be the one to greet the sales associate. The truck that we were given was not a great representation of your company. I was almost hesitant to take the truck on the account of worrying about being charged for the damages on the outside of it.
One from your employee I don't know his name He was very rude and not friendly he was on the desk to help me i was asked him questions about if I can try the box to put in the dolly.he answered me very nasty I was mad he left me and he called coworker to help me this is not professional way to speak with customers.
My original reservation was canceled by uhaul rep bc someone else was paying a much higher rate on a one way. I only found out when I went to try and pickup the truck.
You sent me to a location that didn't have a truck and then I had to wait from 11 AM to 1:30 pm to pick up an available truck from a different location which was more miles away so you made more money and I lost half a day of moving...very disappointed probably won't use this company again.
I've been going to New Windsor U haul for a minute and always Experience great service When picking up a truck and when i drop the Truck off!! Everybody Who works there are Amazing and very Helpful...If Anything Overwork From what I've seen Over the past year...
I always have a great experience with U-Haul at this location. The transactions are fast and friendly, and the trucks are available at a reasonable price on short notice. Two thumbs up. :p
I had to walk around the vehicle to inspect for damage, that should be done by staff. That took an extra 15 minutes off of my 2 hour rental. I came back 15 minutes late and was charged for for the time that I had to inspect.