App location did not work. Could not enter actual mileage. Ended up paying and extra 40 miles that I did not travel.
Olivier D
1745 MP Parking
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10019
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Customer Reviews
- 3.0 Average Customer Rating
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one of the worst experience, Attendant doesnt speak English, thats no. 1 reqm. to communicate in english. then the app pickup is waste of time and irritating as it asks too many things and does not work. i spent 30 mins with some nice rep. to get it done with the app. similalry drip off needed phone assistant as app will not work. i will not goto mobile option ever again. very poor experience.
Kiran CI was charged for insurance when I didn’t put insurance when I made the reservation.
Samantha MIt was fine but not great
BENEDICT SI called 3 times to Uhaul before pick up day and they said a gal employee would be there. Not true. Garage employee there and he spoke zero English and was rude. When I called Uhaul main number for help the representatives were very helpful.
Jaime V