Absolutely terrible experience, truck wasn’t clean. Did not get the desired truck size and somehow it was more expensive . And not to mention the cost for the gas was absolutely ridiculous. I should’ve stuck with Penske. Will never be using U-Haul again.
BREANA F
Shell Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10027
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Personnel in this location were very helpful. Was charged additional fees by the U-haul company after explain clearly that the fees were already paid for. Didn’t stop them from charging me a second time. This happens every time I rent with U-Haul. Extra fee hidden everywhere. Definitely learned my lesson this time and will be renting with another company next time.
Gary MThe location has three things going for it: location, location, and location. This means little effort is needed for anything else. In particular, the truck's service deterrent system was lit and beeping throughout my rental. The truck itself has no shock absorption, and the engine sounds like it has never been serviced. The location is very busy, so there was a long line to return the car (and becasue the service deterrent system message was on instead of the odometer, I could not take the dashboard photo for mobile check out The staff was very courteous. It is not their fault
ITSHACKGIORA PGreat experience
Tiffeni MThe location is very convenient and the staff was friendly. It was difficult to find a place to park the vehicle upon drop-off and to navigate the tiny gas station filling area. If there was anything to do I'd reserve more spots on the parking strip across the street for storing the UHaul vehicles.
DIANNE G