I really am uncomfortable walking into a gas station that sells hundreds of various legal marijuana and other intoxicants at the front desk and has them displayed behind plexiglass. I dont ned to see all of that and it speaks volumes as to how the counter person is in touch with my rental needs. I am standing there worrried up I will be in the middle of a robbery or a deranged addict will walk in behind me. You have cheapened your brand past the point of disgusting by opting to use this as a way to rent your fleet. At the minimum, carve out a seperate window or portion of the store that can be seperated from all the gas, cigarette, drugs, knives, lottery customers . Really poor marketing strategy to expand your brand.
david s
Newark Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19711
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing! Whole process was A+
Mark SI made online reservation successfully with my cash app card only to be asked for a different card at the store saying cash app card is not accepted. To make it worse they needed it Physical and I didn’t not have it with me so I had to go back home and get a different car to come and show them physically. That was bad experience. At least don’t let you go through with cash app online if it’s not accepted at the store, please thank you
Nassy OI had a hard time understanding the individual working at this facility. I wanted a paper receipt and he insisted that it would come via email.
RICHARD SYou should have a separate counter for U-Haul customers.
RAJINDA W