I have rented from U-Haul multiple times. This was both unsatisfactory as well as a horrible experience. First off, I don't think U-Haul a company would be satisfied with the level of FITH that U-Haul in Stamford was operating in. To name a few things there was bugs everywhere in the business, it looked like a hoarders home, I got double charged for a mattress protector, and they were incompetent it. The second place in Newark I would hardly classify as a business at all. I would consider investigating your franchises more closely because this was operated out of someone's apartment shared with 5 other people. There was no signage, there was nobody there to greet us or help us. The owners roommates had to help us. It was incredibly sketchy other business owners in the area also helped us. I called the person there was no answer or return call. There was no key rerun just an unsecured mailbox. Street parking only that's not equipped for 10â€+ trucks to be parked. HORRIBLE experience. I was there for over an hour trying to return the truck. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE.
Cather S.
Superior Sounds By Sergio
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, NJ 07105
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ALBERTJOEL G.Amazing service !!!
JAY M.I had a great experience.
Shawn J.The service was good and easy.
Cecilia P.