Maintenance checks. The battery in the U-Haul I rented died as I was transporting my furniture to my new home. What a terrible experience!!Keisha G.
Rental Stores LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Newport News, VA 23602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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The personnel at this location are very fast and professional. If I had a need to rent again in the future, this location will be my first stop.William D.
The first day of rental Angela from the Warwick called me and accused me of going behind her back by (calling the 800) to get a day extension. She told me that I should have done what she instructed by bring the full truck load back close the contract out and get a new one because she reserved that truck for someone else. Meanwhile there was 11 trucks on the premises!!! The next rental day she text me to bring the truck back even though it wasn't due back. I reserved again and she again text me to bring the truck back when it wasn't due. The day I brought the truck in exactly at the return time. I was her only customer, yet she told me I need to wait until she serves tge customer that just came in the door. My account has been over charged !!! The first day was $77. Each day after was $20.00 (2days) and a cleaning fee of 25, 10.00 mileage overage. =. 150.00.however my account was charged 77.61, 38.44, 38.45, 35.77, and 50.00= 240.27!!! 100.00 overpayment. I am seeking legal counsel for harassment and overcharging me. I will also report this to the Better Business Bureau if not corrected ASAP!!!GAIL M.
We were charged for a dolly that we did not receivePaul W.
Excellent as always.Michael K.