customer service was great the equipment worked flawlessly and it was a easy experience. Keep up the good workGREGORYKENN Y.
Moving Truck Rental in Newport News, VA at Rental Stores LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Newport News, VA 23602
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Wonderful experience!!! We appreciate you guys so much! I'll be back in touch soon to rent another U-Haul again for delivery. I love your easy and efficient systems! Thank you! I'll never go anywhere else.CHRISTINESMITH S.
Angela was absolutely amazing! Called and left a detailed voicemail the day prior with instructions for after-hours drop off. Also, the next day returned my call verifying equipment return and connected me with a local customer service rep to request Safe Mover reimbursement. Both Virginia reps were AMAZING! Thank you!!!Christopher R.
This was an awesome place and the Angela (I hope I've remembered correctly), was fabulous. Helped me get things corrected from my online reservation (which was terrible, BTW).STEPHEN K.
My pickup location changed 3 times from the day that I booked the original reservation. Originally booked the truck for mobile pickup in order to start first thing Sunday morning and the location was moved by the local center to a pick up location without mobile pickup which I was never told. I waited on hold over 1 hour Sunday morning to try and have the issue resolved only to be told I had to go to a different location and had to get a smaller truck. Absolutely horrible experience and will not be using u haul ever again.Rob C.
The staff was friendly and helpfulJoseph C.
Angela was very kind. Outstanding customer service skills. Looking forward to doing business with her in the future.FERNANDO F.
Very friendly and helpful people. I needed an adapter for my trailer and she let me use hers. I really appreciate when people go out of their way to help the customer.ALFRED W.
Did not know I would have to pay $100, when we went to the u haul in Yorktown, she said to drop off @ Leroy Coffer Hwy in Midway, Georgia.YVONNEANNETTE C.
It was difficult to get through termination location set. Uhaul kept wanting to change to a location 18 miles away from where I left my car.Daniel L.
Angela was friendly and courteous. She made the U-haul rental experience simple and hassle free.DANZIETYRONE R.
Nice big equipment area for easy pickup and drop offDONNAMCQUISTIAN S.
Truck had some mechanical issues. Gear shift selector was very loose which made it frequently impossible to remove the key from the ignition when parking. The ashtray would not stay lodged in its place, but fell on to the floor and slid around under foot. The vehicle was definitely broom clean, but there was old grease on the floor of the box portion below the trucks "attic.".RANDALLSCOTT S.
Very accessible lotto easily to pick up and return equipment, Angela was a pleasant person to deal withSTEVENDAVID S.
The ladies where very nice thereRENEPAUL D.
The woman working was an angel and worked with me when i had a last minute requestDANIELLEPATTRINA P.
Truck had issues and smelled like smoke. Did not answer phone to help.PHILIP F.
Angela is Best in Class. Several year's of rentals. Quick, and expert help at a moment's notice. Awesomeness always!DARRENKENNETH B.
I had a great experience and I will return here for all future rentals.JOHNDANIEL G.
Keep smilingBRENDA S.
Great customer support.WALTERELMER T.
Nothing, it's great just the way it's running.Juan N.
Great customer service.Dawn B.
Great customer service. Appreciate the thoughtful, kind interaction.KATHRYNELIZABETH P.
Excellent customer service especially after we had reserved at another place and it wasn't open!!!JUDITH S.