Train staff. Clean vehicles. App difficult to navigate.
Debbie H
Wax On & Wax Off
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport, OR 97365
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Customer Reviews
- 4.0 Average Customer Rating
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*Average because it was under construction. ‘Ken’ was very helpful as the whole Uhaul app was not working appropriately . *No.. because I found trash in the door deep pockets on the passenger side. *Yes because there are only 2 locations in town.
Juanita Kit was ok... on a very busy roadway. I returned after hours and as a 74 yr old woman, the location felt a bit sketchy. too narrow of space to stand back from the truck to get the pics that the app wanted me to take. I did my best
Sasha CI had a horrible time with the app. It took live chat & a phone call to get it done. It kept declining my pictures and the head shot could only be done on the rear camera. Very difficult when checking in alone.
Melissa WLocation is in the center of town which is nice for easily getting onto hwy 20 or hwy 101. Parking is not ideal, so if leaving a car overnight this is not an ideal spot for that, ironically for the same reasons noted above. Locker boxes need maintenance as they are falling apart as if they have been tampered with.
Jennifer E