Trailer Rental & Towing in Niagara Falls, NY at U-Haul Moving & Storage of Niagara Falls

3188 reviews

2485 Military Rd   Niagara Falls, NY 14304
(Across from The Griffon)

(716) 297-7546

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(716) 297-7546

2485 Military Rd
Niagara Falls, NY 14304
(Across from The Griffon)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Niagara Falls, NY 14304

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

3188 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Thank you for always having equipment available for my short-notice needs. The service member that assisted me yesterday is super efficient and extremely friendly. I really enjoyed meeting her and I appreciate her professionalism and helpfulness very much!!

TAMMY SHIREE J. 
Rating:
5.0

My company (MovingManHelpers.com) provides moving labor for many people in Niagara Falls and the Western NY area and we always recommend Uhaul because the trucks are always clean and ready and the Uhaul staff is always pleasant, efficient and helpful!

PETERJOHN Z. 
Rating:
5.0

The manager on duty was such a pleasure working with resolve all of my storage and transportation needs

RICHARDE JR L. 
Rating:
5.0

Keep up the good work. I am very satisfied with my rental experience. You have good people working for you!

PETERJOHN Z. 
Rating:
2.0

I had excellence service from the employee. Here is my issue with this location. I come here 2 times a year for a trailer rental for my golf cart. The last 4 time I came in there was only one employee in the building. This employee has to check you in get your rental and go back to check the next person in. Each rental is time consuming and customers waiting start to abuse the employee. This time there was a line strait to the door. This employee was busting his butt and was getting ripped apart by customers who had extremely long waits. The extreme under staffing makes for a horrible experience for the customer and employee.

Rachel K. 
Rating:
1.0

We were told if we needed to keep the truck another day we would just have to pay for another day. And when we decided to do so we received a rude and condescending phone call telling us we needed to return the truck. Which we couldn't do at the time that was asked. And we we did return the truck we thankfully the person who spoke to us was nice and apologetic but the other employee who gave the rude phone call was rude and had an attitude yet again we will never go to this location again.

Gabrielle M. 
Rating:
3.0

Not overcharge me for an extra day when I returned the previous day

MICHAELMARK F. 
Rating:
5.0

your staff was very busy, handled it well

ALBERTLEO W. 
Rating:
5.0

The staff was extremely helpful,kind and professional..they made the experience pain free and I'd suggest the military rd store to anyone in my area..

WILLIAMW B. 
Rating:
5.0

Outstanding employees that were very helpful, and quick in/out service. 5 star rating for the employees as well!

RAYMONDEDWARD B. 
Rating:
5.0

Excellent customer service

ROBERTWILLIAM F. 
Rating:
1.0

Rodent infestation in my unit and throughout facility, nothing done. Mildew on side walls of my "climate controlled" unit which transferred to my speed furniture, bedding and boxes. Many items had to be discarded. Insurance company not compensating fairly

MELANIES V. 
Rating:
5.0

Everything beyond great

DIANEMARCY S. 
Rating:
5.0

The Uhaul associates at this location were very pleasant, courteous and helpful! No need for improvement! All I can say is keep up the good work!

PETERJOHN Z. 
Rating:
5.0

Very professional, efficient and friendly!

James S. 
Rating:
5.0

Always super friendly and well organized.

RICHARDJOHN JR W. 
Rating:
5.0

Another great experience.

RENEE T. 
Rating:
5.0

Always great friendly helpful stuff

James H. 
Rating:
5.0

The girl who took care of me was awesome.

Thomas S. 
Rating:
5.0

The online Application did NOT work causing me to have to have the cashier take a photo of my driver's license. Additionally, the U-Haul applications was still NOT working when I went to return my rental thus causing me to be unable to return my rental online and incure an extra cost. NOT ACCEPTABLE. I event called the help desk phone number for assistance and after a half hour if waiting, still could NOT get someone on the phone from U-Haul.

Brian M. 
Rating:
5.0

Was not able to provide a usable receipt. The system allowed them to print up a receipt with no numbers. Not the site's fault.

Steve S. 
Rating:
4.0

I have rented from this location many times and have never had any issues. I ran into so personal issues when I had the truck this time and they were great about extending my agreement.

Tami T. 
Rating:
5.0

The staff was very cordial and explained the process entirely. Well done!

Barry C. 
Rating:
5.0

Everyone was great. No changes needed.

DONNAANN M. 
Rating:
5.0

I arrived at 4 pm , mar 30th , the two employees who helped me from pick up to drop off were outstanding, professionals , what people skills , what knowledge of product AND SAFTEY, great job guys and thanks

PAULDAVID S. 
No reviews have been submitted for this location.

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