There was no one there that could direct us on the return. They said to just leave it in the lot next door. No parking lot or designated area. Very disorganized.
Daniel S
La Chiquita
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nipomo, CA 93444
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Customer Reviews
- 4.0 Average Customer Rating
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Truck I was supposed to rent was not there so I was unable to do self checkout. Had to go inside and ask for help and they gave me a different truck. Dolly was not in truck, was told I was supposed to call ahead (nobody told me this in email I got while making reservation online). Truck floor was dirty and I had to sweep it out before returning it so I wouldn't get charged. To be fair, I don't think any of this was the location's fault, I blame the online reservation part of the company for screwing up. What if the location had been closed and there had been nobody one there to help me??
Dianna PBeing a small market, the customer needs to be patient waiting for the service. I was early to pick up, and they did their best to get me on the road.
James HFriendly and took care of us. Best U-Haul experience!!
Amy NThis placed dealt with the return in a prompt and efficient manner. Nice people and convenient location.
Bruce S