The following is of no fault to the representative at the yard I picked up the rental truck. When I picked up a 26 ft U-Haul truck I noticed there was no fuel in the tank. Therefore I had to fill the empty tank before going to my destination. Without knowing the fuel mileage of the truck or the amount of fuel I would need to reach my destination, it required me to fill the tank costing over $150. Afterwards, I discovered I only needed half a tank for the job. Unfortunately U-Haul does not compensate you for the under fuel. Therefore you lose on whatever gasoline you don't use and the next customer benefits from your wallet. I will be posting this on all social media outlets to warn people of this scam.
Trace E.
La Chiquita
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nipomo, CA 93444
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- 4.0 Average Customer Rating
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I reserved a 10' truck for 4:00. When I showed up at 4:00, the guy told me the truck is out and will be back in an hour. Consequently, I had to go home and wait. They never called me to say it was ready, so I went back at 5:00, and had to load he truck in the dark, due to this. In addition, the back of the truck smelled like dead fish, manure, or something not right, and the walls and floor was all wet. Lastly, I rented some blankets to protect my furniture, and most of them were wet. Hmmnnnn!! What rating would you give this rental experience?
bruce F.The location was closed on New Year's Day yet an employee arrived !
Thomas A.Pick up location was great. Quick and responsive and accurate.
Bruce O.Smooth checking in the truck, too.
James B.