Anne was awesome! Accommodating to my schedule, friendly and polite. Great customer careRon D.
Norfolk Storage & Supply
(U-Haul Neighborhood Dealer)
- Monday10 am–5 pm
- Tue–Thur12 pm–5 pm
- Friday10 am–5 pm
- Saturday9 am–12 pm
Special Operating Hours
- 11/30/2023: Closed
- 12/2/2023: Closed
- 12/5/2023: Closed
- 12/7/2023: Closed
- 24 hour customer return
One-Way and In-Town® Rentals in Norfolk, CT 06058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 5.0 Average Customer Rating
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I can't think of anything that could be done to improve. Moving is a very stressful thing to do and having your services available at a very reasonable price took a lot of the stress out of it. Thank youDavid S.
The PROBLEM was I was told the address of the closest location but the location was not a drop off location ! There was no one there no key drop box no sign of life. I was in a very difficult situation because I was at the correct address confirmed by a real live human being from UHaul but I was sent a text message with a different address further away and my sister who offered me a ride did not have time to go to the 2nd location!! It was very confusing and difficult. I arrived at 12:00 but was told the location was wrong.. when I called to drop off.. Very bad communicationKRISTIN A J.
The lady at the rental facility was nice, but I am very upset about how uhaul handled our reservation. I reserved a truck at a location 15 minutes from where we needed it, but found out the night before picking it up that our location was moved to a place 40 minutes away from us. We had to ask our loader to come later than we'd scheduled and had an extra 50 minutes in the car before a 10 hour drive the next day (not to mention the added direct costs of ~2 extra gallons of gasoline in the moving truck, extra gasoline in our car, and wear on our car). I understand staffing shortages and am flexible, but no compensation was offered for the major inconvenience, just a notification (was unable to take a call during the day due to work) I saw at 8 pm and had to scramble to adjust our plans to accomodate.ELLEN P.
There's no marked key return drop box. Generally no signs or instructions. Truck was unlocked with key in it from previous driver. Not the best U-Haul experience compared with other locations.Travis B.