HORRIBLE- This was the worst rental experience I've ever had. Horrible online booking - I requested a truck in Niantic, Ct. 3 miles from my home but was booked in Norwich, at Northeast Truck rentals (16 mi) away. Got there- they didn't have my order, rebooked me for walk-in local rental. Returned truck there 2 days later - they refused to take the truck saying â€œthe guy who did rentals was not there.â€ Told me if I left the key there I would continue to be charged until he returned days later. They told me I had to drive to Action rentals (2 mi) away in Taftville to see if they would take it. Got to Action. - they said they couldn't take the truck. If they did, Since the truck was booked wrong at Northeast - I'd be charged $$262 to return it at a â€œdifferentâ€ location. Finally. Dave called U-Haul traffic dept. They cancelled the $262 fee but said all the extra mileage ((50 miles) I accrued because of the booking errors (online & at Northeast) would not be subtracted from my bill. I paid for the extra miles & the 2-day rental in order to close my rental contract & left. I am requesting a full reimbursement of the (50) extra mileage & fuel costs I endured ($25 to put text on full). Inept vendors, rude customer service a waste of my money & time â€” this was a horrible experience dealing with U-haul. I do not recommend this company.
Trailer Rental & Towing in Norwich, CT at Northeast Towing and Transport
Moving to or from Norwich, CT? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Norwich, CT 06360 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Norwich, CT
Cargo trailers in Norwich, CT are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Northeast Towing and Transport!
Utility trailers are perfect for towing large or oversize cargo in Norwich, CT 06360. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Northeast Towing and Transport provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Norwich, CT and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Norwich, CT online today!
Trailer and Towing Supplies
Need to have 1 800 Uhaul be honest about the hidden fees at time if the pickup! I asked when ordering about the final cost with 3 different people and they agreed to $453.00/5 days. It was a lot more than that. I am not talking about taxes.
Long wait in a small office bustling with some other business.
Nice to be able to return after hours, friendly service.
Its a drop off, so no special services needed. In and out in a few minutes, the location is a very busy towing/transportation business with lots of trucks and activity moving about.
Very good experience from start to finish.
Comments on U-haul in general, nothing to do with pick-up site. U-haul is a bait and switch operation in my opinion. I called the 1-800 number to reserve a trailer and it was set up to pick up on 6/27/13 at the Columbia, CT location. On the 26th I found out that I would have to travel over 40 miles to pick up my trailer at a location I didn't even know how to get to. I was furious because just one day earlier, the 25th, I confirmed with the Columbia location that my trailer was on site and ready for me. Finally I got a trailer at yet another location that was a little easier to get to, but still not close. When I picked up my trailer I was disappointed to find that I had previously ordered a dozen furniture blankets and the pick-up location did not have any. I am not happy with my U-Haul experience at all and will think twice before I use you again for any moving.
When I went to pickup the truck, the reservation no longer had the destination address stored in the reservation. I had to go home to get the destination so that it could be re-entered into the reservation. I WAS VERY FRUSTARTED TO LOSE 45 minutes of my day because the data was not retained inthe UHAUL system. Please FIX this issue.
trailer not at location I asked for, Colechester.. no pads as ordered
This fellow came in on his day off (despite what your records show, he's closed on Sat.) to take care of me. Much appreciated!
Do not need improve you are very good custom service thanks
Received the truck, got home and there was a tear in front tire. Called and was told to call roadside assistance. Called roadside assistance who said they would arrive in 90 minutes. Called after 90 minutes as they still had not arrived. Finally arrived 2.5 hours later causing a huge delay in our moving plans.
Great location, Very Helpful.
I had an absolutely horrible experience reserving a truck to move. When I initially reserved my truck, the pick up location was a 45 minute drive from the place I was moving from. After someone from traffic moved my reservation to a closer location, there was no truck at that destination. After another 30 minutes on hold, I moved my reservation for a week later. When I called to confirm that there would be a truck for me at the location closest to me, I come to find out that my pick up location was moved yet again, this time 20 minutes away. I took what I could, as it was my last chance to move, however I will never use Uhaul again because the customer service and the centralized coordination is nonexistent.