I booked my rental online for the Maplewood location and selected the option to check in at the counter and a pickup time that aligned with opening. My pick up location was moved to a location that wasn't open at the pickup time so I had to do the mobile check in. That was very much NOT what I wanted and I had to pay before I could get instructions on how to pick up the truck so I wasn't even sure if it was going to work and I had to give my payment info. When I did get through the mobile check in and got to the truck, the window was frosted over, there was no ice scraper, and there was a dashboard warning light for the tire sensors. Very frustrated with the whole experience, I will NOT be booking online and I will be declining any situations where Uhaul tries to move me to a different location if I don't know that they have a service desk and that they will be open at the time I selected to pick up.
Amie W
Stephen's Self Storage Oakdale
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakdale, MN 55128
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Ryan HThe parking lot where the trucks are kept is way too small for the amount of trucks there. It is impossible to properly return a truck without almost hitting another truck.
JACOB SNA
Carl SThe engine/transmission needs some looking after. It didn't run all that well, but good enough to get the job done.
JAMES M