The check-in was quick and easy as I had done the initial work online. The only issue was that the system demanded 2 emergency contacts? But that wasn't Western Maryland's problem, it was the computer system. The equipment was clean and the rental went well. I didn't use all the predicted mileage and got my refund that same day. Nice!Millard M.
Western Maryland Outdoor Power
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Oakland, MD 21550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Everything was handled perfectly. All the way down to where we got stuck and needed help getting out of the snow. Cody was very helpful.Adam L.
I am being scammed by the location. They are Under stating how much gas was in the Vehicle and charging me well as damages. I am disputing all.Shane M.
When I made the reservation they told me all was good so I went to the location and the doors was locked and no one was there so I called the number back and they said oh no sorry we're at McHenry not Oakland after they already told me they was in Oakland because I asked to verify I was renting from the correct location. When I called the customer service and was trying to get it all sorted they asked me for my info and I gave her my number and my name and she said that reservation name does not match and it says the reservation is for tomorrow and I told the guy while making the reservation I would be there to get it in an hour so that was messed up. I got there finally got the reservation all fixed with all the correct info I hooked up to the trailer and we left. Then noticed the tire was flat. The over all experience was terrible and we will never rent from uhaul unless it is our last and only option and we will not refer anyone to this uhaul location.trista H.
I was told the only drop off location was 4 hours away from my house. I had to call that location after arriving at my destination to get a location near my house.Donald G.