The truck was returned totally clean. I swept it out so that even the leaves that were there before I had it were cleaned out. Charging for cleaning was totally bogus. Also bogus was the charge for 5 gallons of gas. I received the truck with the gas meter reading half full and I returned it half full. I have pictures to confirm this & will gladly send them to you if you’ll tell me how. Customer's need warned that drop off locations will add bogus fees just so they can profit. This is stealing!!!
Carolyn H
Western Maryland Outdoor Power
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, MD 21550
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe U-Haul app was rather glitchy and not easy to navigate. However, I experienced excellent customer service when I called the line. When booking a U-Haul here, make sure to ask for the Wifi Network and password so that you can use the app properly. This location is located in a spot with limited cell reception.
Melanie GGreat customer service!
CARL DGreat place to rent from, easy on line reservations and no hassle returns. Would definitely use again
KEITH GVery helpful staff.
KAMRAN F