After waiting on hold for two hours to change my drop-off location. I finally gave up and left it here. Now uhsul wants to charge me an additional $65 fee for using the Ocala location.DAVID P.
Trailer Rental & Towing in Ocala, FL at AllCell Repair Service Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Ocala, FL 34475
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Excellent customer service, I have no improvements.JAMES P.
Absolute worst service I have ever gotten from u-haul!! Attendant would not help me park trailer or remove it from my truck!! I am 66 yrs old and it was very heavy!! He had no jack or equipment to remove it with!! Terrible location!!Sharon W.
This guy went above and beyond to help me with my return. What a blessing.Suzette H.
I rented a car dolly, and had to pull it out and hook it up by myself. They never even checked to see if it was hooked up properly!robert S.
The man acted like he was doing us a favor by taking it.Donna S.
The customer service at this location was absolutely horrendous. He charged my card $100.00 without asking for my permission, and without telling me the amount first. He then proceeded to yell and argue with me when I inquired about the charge! He was very rude and never once apologized. He also had no idea what he was doing and was extremely slow. I wouldn't recommend this place AT ALL.theran F.
Very friendlyDuane C.
Don't Change a Thing.Susan A.
The attendant was not polite, and was not very pleasant to di business with him. I wont recommed this location and/or wont use this location againMARIA R.
The truck was filthy....Susan P.
I pointed out the ranches Drive and one of the chains and come loose because the nut has come off the bolt that was holding it and he took note and was very nice about it. And made notations in the contractJAMES W.
Different location from original. Spent an hour on the phone with customer service to try and get my original pickup location corrected. They told me there was nothing they could do despite me having to spend more money on gas to get to the new location (which was 15 miles further out of town). Lots of confusion throughout the process on the part of every employee I came into contact with.Timothy L.
Representative was very courteous and friendly. The vehicle was very clean. I had a very good experience with this dealer/location. Would use this place again.elmer D.
Gary was very friendly and professional.Christopher L.
I was very pleased with the service I recieved. I most definately would use them again.SUSAN O.
gary is very rude andunprofessional he should not a franchiseWILLIAM H.
Gary is greatPAT G.
nothing Gary at garys drive thru was superbARTHUR A.
This location was not stocked with the merchandise that I reserved online. He had no pads and no appliance dolly. He told me that I could go up the road to the next U-haul place and get those things. I went to the next location and they had pads but still no appliance dolly. I had to make 2 trips and pick up the dolly from the dropoff location to be able to go back and get my appliances. Very disappointed with this location and will never recommend or use them again.Adam W.