Was about an hour late on the return, charged me an extra day. I get it, its business. Called me, told me they needed the truck, I said I was out about 10 minutes. 10 Minutes later, guy (super polite) checks me in, and we are ALL GOOD. The transaction was complete. While I was getting in the car, and leaving, another guy called me 5 times, left a nasty pissed off message stating they needed the truck now. Mind you they already have the truck, and it's been checked in. Cant say I would recommend them, J and R is just down the road, THOSE GUYS RULE, USE J and R for your moving needs.
TIMOTHY M.
Jays Automotive & Used Cars LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Olean, NY 14760
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Making sure pick up location is open and expecting customer to pick up
Kenneth S.This is the location I wanted to drop the truck off, but the website kept going back and forth between this location and the pick up location. I am not sure if the website had glitches,but the drop off location kept changing. I also wished this location had a place to leave the key during non-business hours.Customer Service was very helpful with the drop off location issue.
Sarah B.Customer service was phenomenal and employees were very helpful.
Destiny M.There are notes all over the cab and other parts of the truck as to how to operate it, but a short 5 minutes or less help from the shop would have been helpful.
Niki K.