I drove the trailer approx 30 miles and the left tire blew out on a 6 lane interstate. After waiting on the side of I-85 for 4 hrs the tire repair company agreed that both tires were bad and needed to be replaced. This oversight, faulty equip, and dangerous conditions were 100% due to lack of inspection by U-Haul. Luckily I was not harmed, didn’t cause harm to others and there was no serious accident. I want a 100% refund as well as additional compensation for my time. Please make me an offer of what you all feel would be reasonable. If I was not a responsible driver and acted quickly this would’ve been a very dangerous situation for other drivers. I’m glad no one was injured or killed due to the oversight of U-Haul.
Scott G
Storage World
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Opelika, AL 36804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Society Hill, Opelika location was great. “Uhaul” was abysmal. I had a reservation 10 days before I needed to rent. U-Haul had computer issues thus rerouted me an hr away to another states location. The service ctr in Auburn had trucks and trailers plenty; I stood in line for 30-40 mins until my wife found smaller trailer at Society Hill. I could have driven to Columbus, GA and been half way back.
Stephen JThe pricing was ridiculous. I paid $1,177 to drive 4 hours down the road, + gas ( another $100). The truck drove great, but the pricing is absurd and unreasonable.
Tanner LThe young lady that helped us was fantastic! She was extremely professional, nice as can be, and overall tremendously helpful.
Tony NVery nice and helpful. Pickup was easy and quick.
Diana S