Chauncey Johnson provided us with excellent service. We received detailed explanations and answers to questions. Her courteous and professional demeanor impressed us from the moment we stepped in her leasing office. I highly praise and commend her as a valuable employee who explained the rental policy in simple and practical terms, making easy for us to understand the expectations as a customer. I urge the supervisor to consider her for a promotion and/or performance bonus. Let this feedback serve as her HR record for performance and ability to perform her duties above expectations!! Thank you. I will definitely return for another moving truck rental soon.
Gabe G
Storage World
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Opelika, AL 36804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkParking is a little tight.
Mike HNOTHING!!!!
Rodney HBoth young ladies were extremely helpful and friendly.
Jeniffer CI drove the trailer approx 30 miles and the left tire blew out on a 6 lane interstate. After waiting on the side of I-85 for 4 hrs the tire repair company agreed that both tires were bad and needed to be replaced. This oversight, faulty equip, and dangerous conditions were 100% due to lack of inspection by U-Haul. Luckily I was not harmed, didn’t cause harm to others and there was no serious accident. I want a 100% refund as well as additional compensation for my time. Please make me an offer of what you all feel would be reasonable. If I was not a responsible driver and acted quickly this would’ve been a very dangerous situation for other drivers. I’m glad no one was injured or killed due to the oversight of U-Haul.
Scott G