Cars were packed tightly which made it a little difficult to leave with the truck.
Palmer C
Sunset Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orem, UT 84057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkOne woman present, apparently the wife of the owner. She was upset that I showed up, and said she had no room for drop off, despite my having been directed there by your computer system. And seeing open parking stalls available. She said there was no one to help unload my car, and refused to help in any way until I got angry and insistent. I had to figure out the safety chains under the car. (Requiring an 82 year old customer to crawl under the trailer and figure out how to unlock the chains isn't company policy, is it?) A used car lot masquerading as a U Haul dealer with a very negative attitude toward offering any real service isn't company policy, it is? Overall, my one extremely negative U Haul experience after many years of using U Haul!!!!! I would suggest that you insist on having adequate staffing by trained, pleasant anywhere your logo is in evidence! This location has no business claiming to be a U Haul dealer!
David HI’d fix the back door to the trailer. The door in the back kept getting stuck to close it. On the left side the little wheel was stuck, it looked like it came out of the little curved metal it’s supposed to be in.
Yesenia VLocation was closed at drop off. There was literally no where to park the vehicle. Found one spot to park it. Made it hard to take pictures of truck at drop off
shannon dI did a self service drop off.
bill f