The guy running the location when I did the pick up was very rude. I gave card info when I did the reservation over the phone. I was at work and only had 1 card on me. I was told I could pay with a different card at pick up. I locked my card after verifying. When I picked up he didn't ask he just ran my card. He was rude again saying your card declined. I explained I didn't want to use that card and had another card to use. I will use uhaul again just not this location.
MICHELE R
Basic Needs Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32803
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Customer Reviews
- 4.0 Average Customer Rating
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The attendant made me hook up the 16’ tandem axle trailer myself. I am 62 years old with a bad shoulder. I’ve never had to do this at any U Haul location before. I could barely do it. The attendant also took my license and wouldn’t give it back until I hooked up the trailer and came back in the store so he could come out to take a picture of the hitch. I will never go back here again!
ERIC KThe owner/associate was very rude and unhelpful!!!
Victoria PAkbar was very professional and amazing, he helped me quite a lot and everything went smoothly.
Denis PExcellent service
JOSHUA S